Terms and Conditions
Welcome to Lavender’s Unspoken Desires Collection LLC. By accessing or purchasing from lavendersunspokendesires.com, you agree to these Terms and Conditions.
Age Requirement
You must be at least 18 years old to access this website or purchase products from our store. By placing an order, you confirm that you meet this age requirement.
Products and Product Information
We make reasonable efforts to provide accurate product descriptions, images, prices, dimensions, colors, and other information. Actual appearance may vary slightly from photographs or screen displays. Product availability may change without notice.
Orders
Placing an order does not guarantee acceptance. We may cancel or refuse an order because of product availability, pricing errors, payment problems, suspected fraud, or other reasonable business reasons. If payment has already been collected for a canceled order, the appropriate refund will be issued.
Prices and Taxes
All prices are listed in U.S. dollars. Applicable sales tax is calculated during checkout based on the information provided with the order. Prices may change without notice.
Payments
Payment must be successfully authorized before an order can be processed. Available payment methods are displayed during checkout. Payment processing may be handled by third-party payment providers, and their terms and privacy practices may also apply.
Shipping and Fulfillment
Shipping charges and available shipping methods are shown at checkout. Some products may be fulfilled or shipped by third-party suppliers. Delivery estimates are not guarantees, and delays may occur because of carriers, suppliers, weather, holidays, incorrect addresses, or other circumstances outside our control.
Customers are responsible for providing a complete and accurate shipping address. Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility where permitted by law.
Returns, Refunds, and Intimate Products
Because many products sold by Lavender’s Unspoken Desires Collection LLC are personal or intimate-use products, returns may be restricted for health and hygiene reasons. Products that have been opened, used, worn, or had protective seals removed may not be eligible for return unless the item arrived damaged, defective, incorrect, or applicable law requires otherwise.
Please review our separate Refund and Returns Policy for complete eligibility requirements, deadlines, and instructions before returning any merchandise.
Damaged, Defective, or Incorrect Orders
If an item arrives damaged, defective, or different from what you ordered, contact us as soon as possible and retain the product and packaging. We may request photographs or other information so we can evaluate the issue and determine the appropriate replacement, refund, or other resolution.
Responsible Use
Customers are responsible for reading and following all instructions and warnings supplied with products. Products must be used only as intended. Stop using any product if it becomes damaged or causes unexpected irritation or discomfort.
Website Use
You may not misuse this website, attempt unauthorized access, interfere with its operation, submit fraudulent orders, or use the site for unlawful purposes.
Intellectual Property
The Lavender’s Unspoken Desires Collection name, branding, website content, graphics, photographs owned by us, and other original materials may not be copied, reproduced, or commercially used without permission.
Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, and suppliers. We are not responsible for the content or practices of third-party websites or services beyond obligations imposed by applicable law.
Privacy
Your use of this website is also subject to our Privacy Policy. Please review the Privacy Policy to understand how information is collected, used, and protected.
Changes to These Terms
We may update these Terms and Conditions when necessary. Updated terms will be posted on this website and will apply from the effective date shown on the page.
Governing Law
These Terms and Conditions are governed by applicable United States federal law and the laws of the State of Alabama, without limiting any consumer rights that cannot legally be waived.
Contact Us
Questions about these Terms and Conditions may be sent to:
Lavender’s Unspoken Desires Collection LLC
Email: hello@lavendersunspokendesires.com
Website: lavendersunspokendesires.com
Last updated: October 2, 2026